10 facts you may not know about Mhgoz
There are many things that only customers know. We want to share them with you here.
1. The average response time is only 15 minutes
This is true, because since the launch of Mhgoz in 2008 we have been proud to present the real model of our customers’ fast response time which consists of answering messages and support tickets in maximally 15 minutes.
Sometimes the rate of response is faster than 5 minutes in contrast to many other companies where you will wait for hours and sometimes days for their answer. Thus our fast response rate not only means quick and meaningful responses to satisfy our goals without taking advantage of the customer, but also that we always do our best to answer and fulfil our customers’ requests as soon as possible.
2. Services of high quality and at most convenient cost
In addition to our vision that customers have the option to see the value of the services, benefits, and options they’ll receive before looking at the cost we also believe that getting the best possible service at the most convenient cost is our customers’ legal right.
Over the past years our marketing offers proved to everyone that high price is not essentially a proof of high quality and that you can get high quality services at a convenient cost. Of course, the challenge was having many companies that offer services of lower quality at high cost. But we have shown our ability to deliver them with excellence and we got the confidence and trust of thousands of customers in the Arab world through offering them a variety of services.So be sure that at Mhgoz you will get the best services at the most convenient costs.
3. Our services are available to everyone around the world
The priority of offering our various services has been and will always remain for the Arab world.
Starting in 2016 we have satisfied the needs of the international market too, as our services have become available to all our customers around the world and we plan to get a respectable share of the international hosting market very soon.
4. Professionals with 15+ years of experience
Our Mhgoz team believes in the importance and power of teamwork to achieve great feats that an individual can’t achieve. Thus from this viewpoint we always nurture our teamwork by hiring new specialists with long experience and highly developed skills in their domain of work.
Currently Mhgoz gathers a group of the most famous and skillful system administrators in the Arab world, and our experience in providing various hosting solutions and server management extends beyond 15 years.
5. Over 10,000 clients around the world
Our concern for quantity doesn’t exceed our concern for quality, but numbers have their significance and power to make people feel safe and assured.
We started in 2008 by hosting our friends’ and relatives’ sites and now in 2016 our various services have reached over 10 thousand Arabian clients around the world. So rest assured that you are with a company that happily serves thousands of customers.
6. You can get your money back
We believe in very strong relationships between us and our clients and for this reason we aim to satisfy our clients, and make them happy by offering world class services and renowned customers support.
Knowing that the best services should be based on added value to our clients we mainly provide a clear money back policy if our clients are not satisfied with the quality of the services.
7. Mhgoz offers its services not only to individuals
We offer services which satisfy the needs of not only individual websites owners, but we also offer many important services to Arabian hosting companies at the lowest cost in the world.
This is beneficial to those companies as they can reorient their time and focus on their commercial business and the success of their projects. This will save them a lot of money.
8. Mhgoz is an Egyptian company
Many people are still under the impression that Mhgoz is a Saudi company, and this is mainly due to the fact that 65% of our clients have in past previous years been from Saudi Arabia and 35% spread all over the world.
Mhgoz is an Egyptian company which offers its services to everyone without exception and we are proud that it gets the admiration and love of many clients around the world. We are thinking about opening branches in every Arabian country to deliver our services to the largest number of clients.
9. More than 15 payment methods
Making getting the services easy is one of the factors that we playe high importance on at Mhgoz. One of these factors is making payment easy through diverse payment methods.
We accept payments throughout 15 payment methods including Saudi banks, Egyptian banks, online banks, and other methods such as MoneyGram, Western Union, and other fast payment methods.
10. Free services too!
Our free services are not only ones that fill a blank and you can take advantage of, but they are real services that you will essentially need to serve your business on the internet, such as the SSL Security Certificates, external backup, Alexa’s paid subscriptions, and others.
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